The Ministry of Foreign Affairs and Regional Integration has taken action in response to public grievances concerning the treatment of Ghanaian visa applicants at foreign embassies and high commissions. Key issues highlighted by the public include inadequate waiting areas, lack of emergency services, extended appointment wait times, and challenges in navigating visa application websites.
In an effort to resolve these problems, the Ministry has dispatched a Note Verbale to embassies and high commissions, urging them to enhance the conditions of their facilities for applicants. While embassies maintain the authority to issue visas at their discretion, the Ministry is dedicated to ensuring that Ghanaian applicants experience humane and efficient processing.
Furthermore, the Ministry emphasizes the importance of improving communication between embassies and applicants. They are encouraging embassies to provide clear information on visa requirements and appointment scheduling to streamline the application process. By reinforcing these guidelines, the Ministry aims to foster a more supportive environment for visa applicants, ensuring that their rights and needs are prioritized.